Accident Recovery
Accident Recovery helps arrange safe collection or transport when a vehicle cannot continue its journey or should not be driven.

Accident Recovery — what the work involves
Accident recovery is planned around safety and the vehicle condition. A damaged vehicle may have locked wheels, deployed airbags, fluid loss or loose panels, so it may require specialist handling or a particular loading method. Do not attempt to move a damaged car until the scene is safe and instructions from emergency services are clear.
- Check that the vehicle is safe to approach and load
- Use suitable equipment for wheel, steering or body damage
- Transport to an agreed repairer, storage location or address
Your questions,
answered.
What does accident recovery involve?
Accident Recovery is planned around the vehicle's condition, the pickup location and the safest suitable loading method.
Can accident recovery be arranged at night?
Accident Recovery enquiries can be taken 24 hours a day. Attendance depends on the location, safe access and current availability, which are confirmed when you call.
What details do I need for accident recovery?
For Accident Recovery, have the registration, exact location, vehicle condition, accessible pickup point and destination ready.
Can accident recovery collect a vehicle that will not start?
Often, yes. For Accident Recovery, tell the team whether the vehicle rolls, steers and has its keys so the right loading method can be considered.
Will accident recovery be possible exactly where the vehicle stopped?
For Accident Recovery, it depends on safety, road conditions, authority instructions and access for the recovery vehicle. A safer nearby location may be required.
Can passengers travel during accident recovery?
Passenger arrangements during Accident Recovery depend on the vehicle, available seating, safety rules and the circumstances of the recovery. Confirm this when arranging attendance.
Does accident recovery include repairs?
Accident Recovery moves or collects the vehicle; it does not itself include diagnosis, repair, garage work or parts unless separately agreed.
How is accident recovery priced?
The quote is based on the vehicle, condition, pickup location, equipment, timing, loading difficulty and destination.