Non-Runner Recovery
Non-Runner Recovery helps arrange safe collection or transport when a vehicle cannot continue its journey or should not be driven.

Non-Runner Recovery — what the work involves
Non-runner recovery is for vehicles that will not start or cannot be driven onto a truck. The operator uses a suitable winch and loading approach, but needs to know whether wheels roll, steering is locked or the brakes are seized before attending.
- Check wheel movement, steering and brake condition
- Use controlled winch loading where appropriate
- Secure the vehicle without relying on engine power
Your questions,
answered.
What does non-runner recovery involve?
Non-Runner Recovery is planned around the vehicle's condition, the pickup location and the safest suitable loading method.
Can non-runner recovery be arranged at night?
Non-Runner Recovery enquiries can be taken 24 hours a day. Attendance depends on the location, safe access and current availability, which are confirmed when you call.
What details do I need for non-runner recovery?
For Non-Runner Recovery, have the registration, exact location, vehicle condition, accessible pickup point and destination ready.
Can non-runner recovery collect a vehicle that will not start?
Often, yes. For Non-Runner Recovery, tell the team whether the vehicle rolls, steers and has its keys so the right loading method can be considered.
Will non-runner recovery be possible exactly where the vehicle stopped?
For Non-Runner Recovery, it depends on safety, road conditions, authority instructions and access for the recovery vehicle. A safer nearby location may be required.
Can passengers travel during non-runner recovery?
Passenger arrangements during Non-Runner Recovery depend on the vehicle, available seating, safety rules and the circumstances of the recovery. Confirm this when arranging attendance.
Does non-runner recovery include repairs?
Non-Runner Recovery moves or collects the vehicle; it does not itself include diagnosis, repair, garage work or parts unless separately agreed.
How is non-runner recovery priced?
The quote is based on the vehicle, condition, pickup location, equipment, timing, loading difficulty and destination.